Wednesday, February 4, 2015

Are behavioral biases impacting your personal finances?

Human emotions play a large part in our financial decisions. Dr. Daniel Kahneman, a Nobel Prize winner in 2002 for economics, used a framework of “two minds” to describe how people make decisions[1]. We make intuitive decisions – rapid judgments which we tend to generally accept as valid (and they are usually correct). We also make reflective decisions – slow, analytical conclusions that often require conscious effort.
The problem is that traditional finance says that humans are rational creatures, are very self-interested, and will always make the right choice when given enough information. Fortunately, we humans are not always self-interested; instead we do tend to care for other people. Unfortunately, though, we do not always make rational decisions as we are not as disciplined as we would like to be. This is due to the fact that we are biased in our decision-making ability because of mental shortcuts that we take known as heuristics.
The following are explanations of a few (and there are many more) important behavioral biases that people should be aware of as they may be negatively impacting your ability to increase your financial position. Yet, these biases should also be understood by financial planners so that they may be able to help their clients overcome them and lead to further positive change in their client’s lives.
Loss Aversion – This is where people feel losses much more strongly than they do gains. It was developed by Daniel Kahneman and Amos Tversky in 1979[2], and much research on this bias has found that losses are twice as powerful as the possibility for making a gain. Loss aversion really takes a toll with respect to one’s investments as people tend to hold on to underperforming securities too long as they remain hopeful that it will “break-even” while also selling investments too soon that have gained. This creates a viscous cycle that will impact your financial portfolio over time.
Confirmation bias –This occurs when an individual only listens to and selects ideas, news, tv, or anything else that confirms their own belief. They then completely devalue whatever may contradict their belief, even if the contradictory belief has been proven to be better than what the individual currently holds on to. We attach an emphasis to the outcomes we desire. An example would be putting too much into the stock of the company you work for (which also reduces your diversification!). The best way to overcome this bias is to consider information from multiple sources.
Illusion of control bias – When someone believes they can exert more control over their environment than what they actually can control, they are under the influence of this bias. This bias is very prevalent in the gambling and investing arenas. Can we really control what the outcomes of the slot machine are? What about how the stock market does? Not really. Instead, we need to focus on the things we can control such as our savings and spending habits, the amount of insurance coverage we have, and whether or not we have an estate plan.
Hindsight bias – This occurs when people believe that the event was predictable when, in reality, it was not. We tend to overestimate the accuracy of our predictions (impact of future forecasting). Pompian states the following “hindsight bias’s biggest implication for investors is that it gives investors a false sense of security when making investment decisions. This can manifest itself in excessive risk-taking behavior and place people’s portfolios at risk.” Many investors subject to this bias place undue blame towards their financial planners for not realizing the inevitable negative event that occurred. Yet, in good times they may praise their financial planners for “good performance” – which ties to the above-mentioned bias of illusion of control – can we really control the markets? No.
Herd Mentality – Occurs when individuals are influenced by their peers to follow trends, purchase items, and adopt certain behaviors, even if it is not in their best interest. Stopping to ask yourself why you are making this financial decision, and looking to see if it aligns with your financial plan, will go a long way in helping ensure that the actions you are taking are actually right for you, not for someone else. Warren Buffett tends to be contrarian and do the opposite of what the “herd” does. He famously said, “Be greedy when others are fearful, and be fearful when others are greedy”[3].
Having an understanding of behavioral biases and knowing how they may be impacting your personal finances may help you overcome the biases, or at least minimalize the impact the biases may have. Have you considered your biases and discussed them with your financial planner?

Footnotes:
[1] Benartzi, S., (2012). Behavioral finance in action: Part 1. Obtained from: http://befi.allianzgi.com/en/Publications/Documents/Part%201-Introduction%20and%20Two%20Minds.pdf
[2] Pompian, M. (2012). Behavioral finance and wealth management (2nded.). Hoboken, NJ: Wiley Finance.
[3] http://thefirstmillionisthehardest.net/investing-experts-herd-mentality/




Read more here: http://www.kansascity.com/news/business/personal-finance/article9075311.html#storylink=cpy

Thursday, December 4, 2014

5 Tips to Protect Your Online Assets


What is a digital asset? It is anything you can access online via your computer, tablet, phone or other device that holds emotional or financial value to you. For example, your email and social networking accounts may be emotional assets to you and/or your loved ones. Your login information for your insurance and bank accounts would be considered financially related digital assets, along with electronically stored tax returns, among other items.

According to recent research by The Pew Research Center, approximately 87% of American Adults use the Internet today. That number has almost doubled since the year 2000. As the onset of “The Cloud” has taken place, many individuals are relying heavily on the Internet when it comes to storing and accessing their important documents, financial or otherwise.

Internet services such as Dropbox and Google Drive make it extremely easy for you to store your information so that you may access it anywhere at any time. You may even share files or folders with others, such as your financial planner, so that they may have the most up-to-date information (i.e. tax returns) to provide quicker, more efficient services to you.

While keeping your digital assets safe from thieves (hackers) is a concern, it is equally important to consider how to keep track of all your online accounts and the various log-ins to those accounts. Now, more than ever, these assets need to be discussed and included as part of your overall estate plan. Below is a list of five tips to help protect your online assets and help ensure they become part of your estate plan: 

1. Make a List

Start by creating a spreadsheet (or writing down) all of your accounts by institution/company name, type of account (bank account, insurance company, social media account, etc.), user name and password.  If the website has special access codes or identity questions, write those down too. Don’t forget to include information that grants access to your computer, tablet and phones and other devices, too.

2. Use Online Protection Software

Take that list and make use of software to protect all of your digital assets. Services such as Lastpass, 1Password and PasswordBox help store all of your login information for the many sites you visit on a daily basis. These services use strong encryption to protect your passwords and also generate lengthy, tough-to-crack passwords for every account you have. The premise is that you only need to remember one password from here on out.

3. Two-Step Verification
Utilizing this security feature, if someone were to get ahold of your username and password (your first step), they will be directed to a second step in which they will need to use a code such as a six-digit code that only you can access via an app called Google Authenticator or something similar. You can set it so that Google remembers your own devices so that you don’t have to do this every time you log into a website; but the benefit is that if your information is stolen, it will be much harder for a hacker to login to your email accounts, Dropbox, Evernote and even Facebook (which all work with Google Authenticator) as they most likely won’t have access to your security code application.

Note that two-step verification is usually not enabled by default. It will take some work for you to ensure that your accounts have this option enabled but that work is well worth the your time to help ensure your documents are safe. Ask your financial planner about this during your next meeting, as they may be able to help you set this up.

4. Ensure Digital Assets are part of Your Estate Plan

Now that you have all of your digital assets listed and have created a strong security system it is time to ensure that your digital assets are part of your estate. This is important because you want your loved one’s and especially, your Executor to know where to locate everything quickly. Having done the above, you will easily be able to provide this information to your attorney so that they may help draft a Will, Trust, or some other form of document that your attorney believes is necessary that includes your digital assets.

Also, do make sure that you express any confidential wishes you may have that you would like to keep private from any family and friends and indicate how you’d like that handled.

5. Know your State’s Laws

Every state has various estate planning laws. You should consult with your attorney regarding the laws in your state around planning for digital assets within your estate. Not every state has laws in place that allow your Executor or digital asset representative to access your online information.

The Uniform Fiduciary Access to Digital Access Act has been a work in progress over the past two years to help put in place a law allowing fiduciaries the authority to access, copy, and control digital assets for someone.

In summary, start by making a list of all your online accounts and login information. Take that information and use online protection software to help create strong passwords and which gives you only one strong password that you have to remember. Add two-step verification wherever you can. Consult your attorney and discuss if and how your digital assets are part of your overall estate plan. Lastly, ask your attorney to discuss your state’s law regarding digital assets and how that may impact your Executor’s ability to do his or her job appropriately.